We paid a premium for a Kitchenaid range thinking the quality was worth the price...boy were we wrong! We didn't even get a year out of it before it went belly up! Kitchenaid has sent out 3 different repairmen, 4 times. Each time they replace the same circuit boards...and after 24hours they're dead. We've been looking at an F6E0 error now for almost two months.
The last technician, professionally 'trained' by Kitchenaid, didn't even know there were two circuit boards in our stove. 'I don't work on stoves much' he said in introduction. So much for service.
Kitchenaid has denied our request to replace our range, which is obviously a lemon, deeming it 'repairable'... sure it is, but not by the knuckledraggers who've been sent so far. I'm an Aerospace Engineer who specializes in the failure modes of satellite and launch vehicle electronics, but you don't have to be to understand that if you've blown two sets of boards already, you're gunna blow the third...obviously the problem isn't the boards!!!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment